Privacy Policy

This Privacy Policy describes how ForzaX (operating at forzaxpl.com, address: Grunwaldzka 229B, 85-451 Bydgoszcz, Poland, email: info@forzaxpl.com) collects, uses, and protects personal data in connection with the operation of this website and the educational services offered through it.

This policy is issued in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR) and applicable Polish data protection legislation.

1. Data Controller

The data controller responsible for your personal data is ForzaX, Grunwaldzka 229B, 85-451 Bydgoszcz, Poland. You can contact us regarding data protection matters at info@forzaxpl.com or by phone at +48 607 051 028.

2. What Data We Collect

We collect personal data in the following circumstances:

• Contact form submissions: name, email address, telephone number (optional), and the content of your message.
• Website usage data: IP address, browser type, pages visited, time spent on pages, and referral source, collected through cookies and server logs where you have consented to analytics cookies.
• Mentoring programme enquiries: any additional information you voluntarily provide when describing your situation or learning needs.

We do not collect sensitive personal data (special categories under GDPR Article 9) and we do not collect data from children under the age of 16.

3. Legal Basis for Processing

We process your personal data on the following legal bases:

• Legitimate interest (Article 6(1)(f) GDPR): responding to enquiries submitted through our contact form.
• Consent (Article 6(1)(a) GDPR): analytics and marketing cookies, where you have given explicit consent through our cookie consent tool.
• Legal obligation (Article 6(1)(c) GDPR): where processing is required to comply with applicable Polish or EU law.

4. How We Use Your Data

Personal data collected through the contact form is used exclusively to respond to your enquiry and, where relevant, to provide information about our educational courses and mentoring programme. We do not use your contact data for unsolicited marketing communications.

Website usage data collected through analytics cookies (where consented) is used to understand how visitors interact with the site and to improve its content and structure.

5. Data Retention

Contact form data is retained for a period of 24 months from the date of your last communication with us, after which it is securely deleted unless a longer retention period is required by law. Analytics data is retained in accordance with the retention settings of the analytics tools used, typically no longer than 26 months.

6. Data Sharing

We do not sell your personal data to third parties. We may share data with:

• Hosting and technical service providers who process data on our behalf under data processing agreements.
• Analytics providers where you have consented to analytics cookies.
• Public authorities where required by law.

All third-party processors are required to handle your data in accordance with GDPR.

7. International Transfers

Where personal data is transferred outside the European Economic Area, we ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission.

8. Your Rights

Under GDPR, you have the following rights with respect to your personal data:

• The right to access the data we hold about you.
• The right to rectification of inaccurate data.
• The right to erasure ("right to be forgotten") where processing is no longer necessary.
• The right to restriction of processing in certain circumstances.
• The right to data portability where processing is based on consent or contract.
• The right to object to processing based on legitimate interests.
• The right to withdraw consent at any time where processing is based on consent.

To exercise any of these rights, contact us at info@forzaxpl.com. We will respond within 30 days.

9. Right to Lodge a Complaint

If you believe your data protection rights have been infringed, you have the right to lodge a complaint with the Polish supervisory authority: Urząd Ochrony Danych Osobowych (UODO), ul. Stawki 2, 00-193 Warsaw, Poland (www.uodo.gov.pl).

10. Cookies

This website uses cookies. For detailed information about the cookies we use and how to manage your preferences, please see our Cookie Policy.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. Continued use of this website after any changes constitutes acceptance of the updated policy.

12. Contact

For any questions about this Privacy Policy or our data practices, contact us at: info@forzaxpl.com or Grunwaldzka 229B, 85-451 Bydgoszcz, Poland.